MONEY-BACK GUARANTEE

 

We at BSO Honey, LLC are so confident that our customers will love our products that we offer a 30-day money-back guarantee to ensure complete customer satisfaction. We believe our customers will be pleasantly surprised by the effectiveness of our ALL-natural products.

The 30-day money-back guarantee does not include any additional fees that may have been charged to the customer; additional fees include but are not limited to shipping, tax, banking handling charges, or any other related handling fees. The initial time in which the 30-day money-back guarantee date will go into effect be calculated starting from the date the product (s) was purchased.

Customers will be reimbursed for the returned product(s) digitally after we have confirmed that the conditions of this refund policy have been met. Product(s) used for longer than 30 days cannot be returned. BSO Honey reserves the right to refuse a customer refund for the returned product(s) if the following conditions are not met.

Step 1: Customers are required to return the used and unused portion of the product(s) in its original container. The customer must also include the following information when returning the product:

• The date the product was purchased.
• The date the product was returned.
• The order number.
• The reason(s) for the product(s) return.

All requested information must be sent via email to bsohoneyinfo@gmail.com.

Step 2: After the above information has been received, the customer will then receive a Return Authorization number for permission to return the product(s) to BSO Honey (the return address will be sent to the customer via email).

Step 3: Customers must return the used and unused product(s) in the original packaging. The freights for the product(s) return are at the customer’s expense.